Alex Angas

Since installing Internet Explorer 8 on my Windows Server 2003 development machine I’ve been unable to use Explorer View, with the error:

Please wait while Explorer View is loaded. If Explorer View does not appear, your browser may not support it.

Searching around, the main reasons seem to be:

1. SharePoint site behind SSL – no fix at time of writing
2. IE security level changes – fixable by adjusting security levels or adding SharePoint site to Trusted Sites zone
3. WebClient service not running – fixable by starting this Windows service and ensure it is set to start automatically

For me the problem was #3, however attempts to start WebClient resulted in “File not found”-type errors. The following error was logged in the Event Viewer:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BA126AD1-2166-11D1-B1D0-00805FC1270E}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20).  This security permission can be modified using the Component Services administrative tool.

This familiar problem usually occursin SharePoint installations with the IIS WAMREG admin Service in Component Services. However this time searching the registry for the GUID in the error I had came up with the “Network Connection Manager Class”. Then searching for the GUID in its AppID key of {27AF75ED-20D9-11D1-B1CE-00805FC1270E} resulted in the netman component.

I then configured the security as described by the error in Component Services:

After stopping and restarting MS DTC I was able to start WebClient successfully and Explorer View worked again.

Tags: error, Internet Explorer, SharePoint